Terms and Conditions Private Policy

Privacy Policy

1. Introduction

Welcome to Hopeful Hearts Pathways ("we," "our," "us"). We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website  www.hopefulheartspathways.com use our services, or interact with us.

2. Information We Collect

2.1 Personal Information: We may collect personal information that you provide directly, such as your name, email address, phone number, and payment information.

2.2 Mobile Information: If you opt-in to receive SMS communications from us, we will collect your mobile number and any related consent information.

3. Use of Your Information

We use the information we collect to:

Provide and manage our tax preparation services.

Communicate with you, including sending you updates and promotional materials.

Process your transactions and send you related information.

Improve our services and website.

4. Sharing Your Information

We do not share your personal or mobile information with third parties for marketing or promotional purposes. We may share your information with service providers who perform services on our behalf, such as customer support, but they are obligated to protect your information and use it solely for the services provided.

5. Mobile Information Sharing

All categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

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6. Your Choices

6.1 Opt-Out: If you wish to stop receiving SMS communications from us, you can opt out at any time by texting "STOP" to the number you received messages from. Upon receiving your opt-out request, we will send a confirmation message and cease sending SMS messages to your number.

6.2 Alternative Contact: If you experience issues with the messaging program, reply with the keyword "HELP" for more assistance, or reach out directly to info@hopefulheartspathways.com or call 1-443-390-2189.

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7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Hopeful Hearts Pathways LLC

606 Baltimore Ave

Suite 403

Email: info@hopefulheartspathways.com

Phone: 443-390-2189